9999bd Privacy Policy — Yours
Your Data Is Completely Safe With Us

9999bd only collects the information needed to provide you with a quality service. We don't gather unnecessary data, and we won't collect anything without your knowledge.

What we collect directly from you

• Identity Information: Name, date of birth, and national ID number (for KYC verification).
• Contact Information: Mobile number, email address.
• Financial Information: bKash/Nagad/Rocket number, bank account details (for payment processing).
• Address: District & division (optional, as part of KYC).

Automatically Collected Information

• Device & Network: IP address, browser type, operating system.
• Usage Patterns: Pages you visited, time spent, and bets placed.
• Cookie Info: Session tokens and local data for saving preferences.

There is a specific reason behind every piece of information 9999bd collects. We never gather data out of curiosity or without a clear purpose.

9999bd uses your information only for the purposes listed below. No other use is made without your explicit consent.

• Account Management: Login verification, password reset, and security alert notifications.
• Financial Transactions: Processing deposits and withdrawals, and maintaining transaction history.
• Customer Support: Quickly identifying and resolving your issues. Understanding context through conversation history.
• Fraud Prevention: Detecting suspicious activity to protect your account.
• Service Improvement: Analyzing which features are used most to make 9999bd even better.
• Personalised Experience: Promotions and recommendations tailored to your preferences.
• Legal Compliance: Meeting the requirements of licensing authorities.

9999bd never sells or shares your data with marketing companies. Marketing communications are used solely for 9999bd's own promotions.

9999bd does not sell your data. However, limited information may be shared with trusted partners as necessary to provide our services.

When and With Whom It's Shared

• Payment Processor: Only the information necessary to process transactions with bKash, Nagad, and Rocket is shared. These providers maintain their own privacy policies.
• Cloud Service: For secure hosting and data storage. These providers are contractually bound to keep your information confidential.
• Analytics Tools: Anonymous and aggregated data for service improvement. No personally identifiable information is used.
• Legal Authority: Disclosing information under a valid court order or regulatory directive is a legal obligation.

9999bd uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience.

To disable cookies, go to your browser settings. Please note that turning off cookies may cause some features to not work properly.

9999bd does not retain your data longer than necessary. Each type of information has a defined retention period.

• Account Information: For as long as your account is active. After closure, up to 5 years as required by law.
• Transaction Records: 5–7 years, as required by financial regulations.
• Log Files: 90 days for security analysis.
• Support Contact: 2 years, for the purpose of improving customer service quality.
• Marketing Data: Deleted immediately upon opt-out.

Once the retention period expires, data is securely deleted or anonymised so that individuals can no longer be identified.

You have full rights over your own personal data. 9999bd respects these rights and is committed to responding to your requests.

9999bd is strictly for individuals aged 18 and above. We do not knowingly collect data from minors. If you believe we hold a child's information, please notify us immediately — we will delete it without delay.

If you believe a minor in your household is using 9999bd, please contact us immediately at support@9999bd.ws.

9999bd reserves the right to update this Privacy Policy as needed. You will be notified in advance of any significant changes.

• For major changes, you will be notified via SMS and email at least 7 days in advance.
• The date of any update will always be shown at the top of this page.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

For any privacy-related questions, requests, or complaints, please reach out to our dedicated team.